Nostalgia Jewelry offers a seamless shipping experience to ensure your one-of-a-kind jewelry reaches you safely and promptly. We take great care in packaging and strive to keep the costs as transparent as possible.
 

We strive to ensure that your order is delivered to you in a timely and efficient manner. However, please note that shipping times may vary depending on your location and other factors beyond our control. We are not responsible for any delays or damages that may occur during the shipping process. By placing an order with us, you agree to these terms and conditions.

 

 When shipping your order, we take great care in packaging and shipping your jewelry to ensure it arrives safely. All orders are shipped via a trusted carrier and include insurance. Please allow 2-4 business days for processing and handling before your order is shipped. If you have any questions or concerns, please don't hesitate to contact us.

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When your order arrives damaged, it can be frustrating and disappointing. However, there are steps you can take to resolve the issue. First, document the damage with photos and notes. Then, contact the seller and shipping company to report the damage and request a refund or replacement. Be sure to provide all necessary information and follow any instructions that are given to you.  There is a 5-day window upon receiving the order in which to report any damage; if it is after that time, then most likely the issue cannot be resolved with a refund. But please have a valid reason that it was not reported in a timely matter which was given.